Our Refill Scheme

“Why waste a container when you can refill it? And why buy more of something than you can use? We behaved as my mother did in the Second World War, we reused everything, we refilled everything, and we recycled all we could (...) The foundation of The Body Shop's environmental activism was born out of ideas like these" - Anita Roddick, Body & Soul

Join the refill revolution with our irresistible in-store refill stations.

Find a refill station

ABOUT OUR REFILL SCHEME

Let's clean up our act to clean up the planet. And it starts with a refill revolution. We’ve rolled out refill stations across 720 of our stores globally and we are launching a further 130 in 2023. Check out our store finder below to find your nearest refill store. Pop in, pick up an aluminium bottle and refill, reuse, repeat.(1)

We want to empower you to embrace the circular economy and help eliminate waste. So, we’re making our closest zero waste packaging choice as easy, convenient and accessible as possible. And together, each of our small acts can make a big difference. Switch to refill and collectively we could save over 1 million plastic bottles by the end of 2023.** And refilling isn’t just better for the planet – it’s better for your wallet too, because you get more bang for your buck (each refill contains an extra 50ml free!). Find your nearest store below and join the refill revolution. There’s no time to waste.

Find my nearest station

HOW DO I REFILL?

It’s as easy as 1, 2, 3. Here’s how it works.

STEP 1

Pick up one of our aluminium bottles at a selected store.

STEP 2

Ask a member of our friendly team to fill it up with your favourite refillable haircare, shower gel or hand wash.

STEP 3

Once you’ve used all the lovely stuff in your bottle, give it a good rinse and dry, bring it back and refill it.

What can I refill?

Get squeaky-clean head-to-toe and cut down on wasteful packaging. We’ve expanded our line-up so you can fill up on haircare, shower gels and handwashes from our best-loved ranges. Product availability varies by store, so pop to your nearest refill store to see which goodies are on offer. You could buff that body with a luscious lather of our Almond Milk, Shea, Moringa, British Rose, Pink Grapefruit or Strawberry shower gel. Give love to your locks with shampoo and conditioner from our iconic Ginger and Shea ranges. And please palms and pinkies with a refreshing cleanse, courtesy of our hand washes in tingly Tea Tree and nutty Shea.

How do i clean my bottle?

Before refilling in store, even with the same scent, ensure your bottle is clean and dry to keep your next refill fresh. Here's how to do it:

Rinse your bottle and the pump in lukewarm water until visibly clean. Shake to loosen any stubborn bits.
Half fill your bottle with water and pump it out through the pump.
Finish with one last rinse using cooled, boiled water.
Leave to completely dry.

WHERE CAN I REFILL?

Check out our store locator to find your nearest refill station. By the end of the year, we aim to have 850 stations open across the world. If your local store doesn’t yet have a refill station, don’t worry – this is just the beginning, so keep a look out for updates.

Find a refill station

WHAT WILL I BE DOING FOR THE PLANET?

It’s a simple switch that saves a whole lot of plastic. Because when you refill, you throw away less – and it starts with one bottle to replace them all. We’re closing the loop on waste and giving you more ways to shop the products you love, without the wasteful packaging. And with our global footprint, each of our small acts can make a big difference. Make the switch to refill and together we could save over 30 tonnes of plastic by the end of 2023.*** We’re constantly working towards clever ways to empower people and the planet, so have a peep at how we’re sourcing ethically and sustainably, reviewing our packaging and rolling up our sleeves to help clean up our planet.

HAVE YOU SEEN...

*At selected stores. Refill product availability varies.

**Calculation based on global refill sales data and forecasts from launch in April 2021 to the end of 2023.

***Calculation based on global refill sales data and forecasts from launch in April 2021 to the end of 2023, using the comparable weight of the non-refillable 250ml plastic variant.